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Glossary
Field Service Glossary

What is Annual Recurring Revenue (ARR)?

Annual recurring revenue is the predictable, contracted revenue a business expects to receive over the next 12 months from existing recurring service agreements. ARR excludes one-time jobs and provides a baseline for financial planning, hiring, and equipment purchases. Growing ARR is the single most important metric for service businesses transitioning from one-off work to subscription-style models.

Example

A cleaning company has 45 commercial clients on monthly contracts averaging $800/month. Their ARR is 45 x $800 x 12 = $432,000. When evaluating whether to hire another crew, they use ARR to confirm they can support the added payroll.

Related Terms

Recurring JobsService AgreementChurn RateCustomer Lifetime Value (CLV)

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