Question 1

Is there a contract?

Accepted Answer

No contracts. Cancel whenever you want with one click in your settings. No phone calls, no questions.

Question 2

What happens when my free trial ends?

Accepted Answer

If you keep Pro, your card is charged $29.99 when the trial ends and nothing else changes. If you cancel before then, you are not charged and your account moves to the Free plan: you keep your account and all your data, and new work is capped at 3 estimates and 10 satellite measurements a month. Upgrade anytime to pick up where you left off.

Question 3

Can I switch plans anytime?

Accepted Answer

Yes. Upgrade to Pro instantly, or downgrade at the end of your billing cycle. Your data is always safe.

Question 4

Do I need a credit card to start?

Accepted Answer

For the Pro trial, yes. The 14-day Pro trial takes a card up front so your account keeps working the moment the trial ends. You are not charged during the trial — cancel before day 14 and you pay nothing. You can also choose the Free plan when you sign up and upgrade later.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through Stripe. Your payment info is never stored on our servers.

Question 6

How many team members can I add?

Accepted Answer

The Free plan is for one user. Pro includes unlimited team members at no additional charge. One price — $29.99/month or $290/year — covers your whole crew, with no per-user fees.

Question 7

Are there any other fees?

Accepted Answer

SMS is coming soon, pending carrier approval. When it launches, SMS is part of Pro, not the Free plan. It goes out from your own branded number, which requires a one-time carrier registration, and a registration fee may apply. Stripe processes online card payments. Online card payments cost 2.9% + USD 0.60 for USD invoices, 2.9% + CAD 0.60 for CAD invoices, and 4.176% + MXN 9.48 for MXN invoices. For other invoice currencies, the fee is 2.9% + 0.60 in the invoice currency. The fee is deducted from your payout, not added to your customer's invoice. Fees are rounded to the invoice currency's smallest unit and never exceed the payment amount.

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